Welcome to Shaheen Cadillac
Looking for a dealership that offers sales and services? At Shaheen Cadillac, we serve as a one-stop solution. Whether it’s servicing or repairing your vehicle, our experts are waiting to assist you. Drop by our Lansing store to test-drive any automobile of your choice. You can also get a quick quote online. Browse through our website online to find what you need today.
As always Haheen was great. I appreciate how the take care of their customers
Always enjoy my experience at Shaheen Cadillac
Went there with my father in-law as he puchased a 2015 Stingray. Margaret and the entire staff were welcoming, friendly and low pressure. Thank you, and he is enjoying his new ride.
Had a great experience with Eric Sudall! He is very passionate about what he does and I would buy from him again!
Smooth and fast purchase of a Cadillac Certified vehicle.
The ONLY place I'd buy a car.... I love my caddy's.... but Duane S. and Larry B. Are The Best....
Great service, thanks
My lease was up yesterday July 17, 2020 . . . I received a phone callfrom a very friendly voice, I told her I would be there in an hour, When I got there she was waiting, Jacqueline R. was sweet and kindas her voice.... upon entering the dealership, I sat at her desk she offered me some water, then we covered a few questions, after that she introduced me to Matt they both were very kind and knowledgeable . . . and I appreciate there patience . . . they have ALL 5 Stars .......................L.Bailey
My son bought his first vehicle here yesterday. Everything went smoothly, from the dealership, credit union and insurance company. It was his first experience, so he (we) needed a lot of guidance. Everything came out perfectly. Thank you!
Richie was Awesome such SWEETHEART
Jacqueline was excellent!
IT'S MINE!! THANK YOU MARGARET
I am highly satisfied with my Shaheen Cadillac experience, and recommend leasing/purchasing with them. My salesman, Alex Najm, made my leasing process extremely easy. From turning in my expiring lease, to test driving, and finally a home delivery, Alex took care of every aspect of the process. He is extremely knowledgeable and personable. Thank you, Alex, and Shaheen, for my new XT4!
Was a very smooth experience from start to finish. They did the whole transaction of the vehicle lease over the phone. The vehicle was delivered to me and I'm satisfied with the new vehicle and the whole process in general. Dealt with Hayden and Terry, who where both very helpful and straightforward. They was no hidden costs or anything shady that other dealers are known for. Would definitely recommend getting your next vehicle from Shaheen, great staff and service. Looking forward to the next car deal!
Subsequent to my first encounter with this dealership I had serious reservations about continuing to do business here. However, upon reading my first review on here (now removed), general sales manager Matt reached out in an effort to rectify the situation. I decided to bring my vehicle back in in order to give them a second chance. It is now running well without misfiring cylinders. Dan Williams also did a solid job with helping to ensure that my vehicle was repaired in a timely manner. I will definitely keep this organization in mind for any future service needs (and possibly for a vehicle purchase). The efforts taken to follow-up with my initial concerns, as well as the subsequent care provided to my vehicle was suggestive of initiatives to address systems disconnects, as well as address performance issues that were evident during my first encounter. This dealership is worth considering if you have issues with your vehicle.
In reading this review, you should know that I did not end up purchasing a vehicle from this business. That said, I would have. We were looking for a used car, and just happened to find a newer vehicle for the right price down the road - it was just an issue of inventory on the day we were looking. These folks were professional (the most professional group we visited that day, actually) and went out of their way to accommodate us. That left a great impression on us and next time we need a vehicle, we will visit them again.
David is a great salesman.
The work was performed on my vehicle properly. Dwayne and Juwion were very polite and courteous , took care of my needs.
I searched around for a new car at five different dealerships before calling Shaheen and was put in touch with Jacqueline Rhine. What a delight! She bent over backwards to accommodate my schedule, called me back when she said she would, gave me many vehicle options that she knew were within my specified budget and went the extra mile to answer all my questions. She is the kind of salesperson every customer hopes to get when shopping for a car!
At the showroom Gary Kelly helped us with Xt5. He was very professional to us and provided us a lot of insight about the vehicle throughout our stay at the showroom. He made us comfortable through the test drives. Overall our visit to Shaheen Cadillac was pleasant.
What a pleasure it was working with David Sepeter! Not only did I get the car I wanted at the exact price I wanted to pay - he drove it over an hour to my house, twice (once to test drive and then to deliver it.) He even got me an interest rate that was half of what the credit union offered. First class service and experience.
Great people and service
Excellent service and friendly staff. My car was serviced well and on time and car is washed and cleaned after service unless you tell them otherwise. Very satisfied.