PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Shaheen Cadillac to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater Oct 20, 2021

Friendly,professional,my sales consultant was very helpful everything was together from begining to end

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DealerRater Jun 10, 2019

Our salesman was very knowledgable and professional. It was a great experience. The accomodated my wifes inablility to walk very well, Extremely appreciated the help.

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DealerRater Jun 3, 2019

I returned to Suburban to purchase a newer car with up-to-date safety features missing from the car I bought at Suburban about 10 years ago. I had located the vehicle that fit my requirements on-line & made an appointment with Cathie Cate to visit the dealership. When I went to Suburban to look at the car, I was greeted by Cathie Cate & referred to Ed Meister who also welcomed me & explained the features of the CTS I was interested in & took me for a test drive. He was very accommodating & helpful in wrapping things up so I ...

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DealerRater May 14, 2019

We have purchased Cadillacs for the last 35 years. The Lansing Dealership (Suburban) has changed names over the years, but has maintained a central core of extremely talented and dedicated staff. Ed Meister has been our sales representative for several years. He is great at helping us find the right vehicle, and taking all the time necessary to answer questions. We will always continue to work with Ed because of his professionalism and sincerity. Robert (Sam) did a great job of explaining the legal aspects involved in the paperwork. He made the process quite enjoyable. Another reason that we continue to ...

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DealerRater Apr 28, 2019

Well prepared very knowledgeable about the Car. Explains with great patience all the features of the Car. Took the time and made a great effort to sit with me in the car to make sure I understood the features. Made me feel comfortable and invited me back for a additional lesson . With 79 Years old not easy to learn everything in one session.

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DealerRater Apr 27, 2019

Got a great deal on a new Cadillac, every thing promised was delivered. Who could ask for more? Ed Meister makes the experience a pleasure!

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DealerRater Apr 8, 2019

We had been looking for a specific make and model so when we found a 2017 with only 2000 miles we thought it was a mistake! We received an immediate email response from Cathy who confirmed the mileage and even offered to have the car brought to us in Interlochen to test drive. We thought it best to travel to the dealership the following day and made the 3 hour drive! We are so glad we did! The car was everything it was presented to be so we decided to purchase it. Cathy wasn't available to help us but Ed was very ...

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DealerRater Apr 1, 2019

Had negative equity, Peter was amazing worked his magic to find all possibilities. Peter is very down to earth and listens, understands your personal needs Worked with Eric as well Never thought I'd buy a car from a cadallic dealership Found a Great car Great Service Thank You

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DealerRater Mar 29, 2019

This is my 6th Cadillac from this dealership over several years. The service, sales, parts and body shop department are exceptional. Suburban exudes class, from the lounge to each contact you have with an employee. The conversation is always centered around your needs. Larry Broughton was a step ahead on every aspect of my purchase. His help made this the smoothest purchase I have ever encountered. There should be more than 'five stars' available for his review! I am beyond satisfied.

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DealerRater Mar 14, 2019

I found the car I was interested in online at Suburban Cadillac of Lansing. I live about 90 miles away. I call and made an appointment . When I arrived the car was ready and clean. I worked with Cory White my wife and I along with Cory went on a test drive. My wife and I returned the 2 days later and made the purchase. Everything was delivered as promised. Service and timeliness was perfect. I am still happy with the car and the service I received.

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DealerRater Feb 28, 2019

As a long time Cadillac buyer, my relationship with Suburban Cadillac has always been positive. Terry Walters and Karl Hasenwinkle, in particular, have made my car buying and leasing experiences pleasant and uncomplicated. The Service Department is also top notch. My automotive needs are always completed in a timely manner, and to a high degree. I have no complaints. Any issues brought forth are handled professionally and to my satisfaction. Thank you for being the dealership that like and trust.

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DealerRater Jan 21, 2019

This was my first experience purchasing a BRAND new car. I had some nerves about what the process would be and didn't want the hard sell. Larry Broughton made it a really great experience. He went above and beyond to locate the vehicle that I was looking for. Larry also took the time to secure the documents I needed as well as to show me all the functions that my vehicle had to offer. I couldn't be happier about the experience and my new car!

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DealerRater Dec 14, 2018

Edward Meister made the whole experience of buying a car fun and interesting! He took the time to show me all the new gadgets and features my old Cadillac did not have. He was patient with all my questions, and just a super nice man to work with! I would highly recommend him and Suburban Cadillac to anyone looking for a new vehicle!!

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DealerRater Sep 28, 2018

Cory White, my salesperson, did an excellent job and all employees of the dealership were friendly, courteous and helpful. I would definitely recommend Suburban Cadillac to prospective customers.

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DealerRater Sep 24, 2018

I would recommend Suburban Cadillac Dealership to anyone looking for a new vehicle. And, I would especially recommend Larry Broughton, my salesperson. He was knowledgeable, courteous,and friendly. He greatly contributed to the experience being not only successful but enjoyable. He took time to explain all the features and help me understand how some of the systems on the SUV work.

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DealerRater Aug 30, 2018

I’ve purchased my last 3 used cars from Suburban Cadillac, including a 2016 Ford Fusion last week. From my initial inquiry to the day of the sale, I always receive amazing customer service and personal care that you just don’t find at other dealerships. Karl and Terry always take care of me and are open and honest with any questions or concerns I have. I can’t recommend them enough!

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DealerRater Jul 29, 2018

Impressive showroom, friendly associates, Larry is an excellent salesman with knowledge far above any car salesman I have ever encountered. Vert conscientious and concerned that you are completely satisfied..

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DealerRater Jul 26, 2018

I just purchased a gently used vehicle from Suburban Cadillac of Lansing. I knew the car I was looking for and they had it available. I live approximately 100 miles from the dealership which can make negotiating and buying a car a bit more involved. I made one trip to Suburban to drive the car and make sure it was what I was looking for. The price was negotiated over the phone, a very rare occurrence as most dealerships want you in the store to show that you are serious. After we agreed on the price, Suburban delivered the vehicle to ...

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DealerRater Jul 3, 2018

Thank you so much to Nate and Cory for understanding my leasing concerns and coming up with the right solution for me, at the payment I needed to be at. They went above and beyond - I am truly grateful.

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DealerRater Jun 29, 2018

I purchased a 2012 Cadillac. Neicio is a fine young salesman.He took his time and made sure I was happy with my purchase. The battery just happened to go bad the day I left and they rplaced it the same day and gave me a loaner car to make sure I made it to my appointment on time. They know how to take care of their customers. I highly recommend this dealership.

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DealerRater May 6, 2018

Good experience great sales person friendly atmosphere . Terry was very helpful and took great care of my lease very efficiently. I had a great experience

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DealerRater Apr 20, 2018

The sales people were very informative, ... on the phone as well as in person, all of my questions were answered, in a timely manner. I was very comfortable, my surroundings were clean and neat... Very friendly atmosphere!

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DealerRater Mar 31, 2018

We were warmly greeted by Terry as he listened to our neefs & wants! Then he took us around to find the perfect vehicle for our family, throughly going through the details of each one! Then Nate & Sam crunched the numbers finding a solution that best worked for us! When we went to sign papers we were celebrated with as Terry ensured we knew all the sweet gadgets on our new vehicle!

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DealerRater Mar 29, 2018

Purchased a used Toyota Camry there that looked better and was in better shape then several new cars that I drove at other dealerships. If I hadn't looked at the odometer I would have sworn it was brand new. Gary Kelly did a fantastic job--knowledgable and helpful but never pushy. Price was super fair and the trade-in value was better then anywhere else. He was able to very quickly take care of all the paperwork. I came in, drove two cars, made the deal and drove off with my car in record time. Quality cars, quality sales, quality financial ...

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DealerRater Mar 20, 2018

Very prompt service on getting the info we needed to make a decision. Very knowledgeable about what he car we were buying and helped us learn different functions

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DealerRater Mar 7, 2018

Working with Ed was great. Helped us compare 2 models. We drove both and are happy with our decision. He was very patient in showing us all the new technology, and answering questions. Came out to set up garage door and answer more questions. Price was good and we are happy with the service. Very easy to work witih.

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DealerRater Feb 2, 2018

Larry came to my office and delivered the car. He went over every detail of the car which made it easy to navigate. He was very personable and always had an answer to all my questions. Best one on one service I have ever had in buying a car. Cathie Cate was also very helpful in initiating the sale and made it happen.

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DealerRater Jan 23, 2018

After an extensive on line search, I found the Cadillac XTS I was looking for at Suburban Cadillac. Gary Kelley spent ample time with us. When we left we felt we had been treated with courtesy and respect. Unusual in todays world. Thank you.

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DealerRater Dec 30, 2017

I live in Battle Creek, I bought my second car in a roll from Suburban because of the service, I was getting my car serviced in Cole Gilmore in Kalamazoo but I will be using the service in Lansing because of the friendly way the service manager treated me.

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DealerRater Dec 27, 2017

The day I walk into suburban cadilla of Lansing I was welcome in the family know waiting around for a sale person to help me also a smiling face making sure that I was comfortable and I want to thank you all and have a bless new year.

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DealerRater Dec 25, 2017

Randy made the purchase of my Cadillac XT5 very pleasant. He is honest and responds to questions . He made my experience with Suburban Cadillac very pleasant. If you are looking for a professional and honest salesman go straight to Randy

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DealerRater Dec 4, 2017

Randy made the purchase of my Ford Mustang very pleasant. His honesty, truthfulness and quick response to my questions made my experience with Suburban Cadillac very pleasant. If you are looking for a professional and honest salesman go straight to Randy

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DealerRater Nov 28, 2017

Larry put me at ease about my decision to lease and took the time to explain and help me set up many of the features for my new vehicle. He offered very helpful advice and was professional in every way.

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DealerRater Nov 13, 2017

I had found a vehicle I wanted to look at on the Suburban website but it was at another dealership. The pre-owned manager, Karl, went and picked up the vehicle from Troy and brought it back to Lansing for me to look at and test drive all within a day of me inquiring about it. Needless to say, I am now the proud owner of a new, but preowned, vehicle and the financing process through Sam could not have gone smoother. Thanks, guys!

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DealerRater Oct 21, 2017

We have purchased many vehicles from Ed Meister. He knows what we like and need. He is always very helpful and goes the extra mile to see to see that we are happy. All at the dealership are friendly and helpful. The place always seems clean and shiny.

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DealerRater Oct 19, 2017

Very impressed with this dealership. Professional, but with a grand sense of humor that puts you at ease! Cathe, Rich, Nathan, Rich and Alex were perfection! Thank you all and have already recommended you!!!

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DealerRater Oct 12, 2017

My wife and I purchased a high mileage used SUV for our teenage driver. Larry Broughton was a great help and made the transaction go very smoothly.

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DealerRater Oct 8, 2017

I have had an annoying vibrating noise in the interior roof. With Brian Hankey’s determination to find it and get it fixed, the problem has now be resolved. Whenever I have had any type of problem or service, I always ask for Brian and his continuously comes through for me. It is a valuable asset to the company. I highly recommend him to anyone who has a need to have any type of service done on their car. Thank you, Brian, again for you fantastic service. Not only owning a Cadillac is awesome, so is having Brian there to ...

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DealerRater Sep 17, 2017

Purchased a 2017 Cadillac a few months back and Suburban Cadillac was superb in their customer service. I was recently looking for a second car and they were my first choice. Once again they showed integrity, no-pressure, and great customer service. Was looking for a dependable commuter car and they came through. The car is exactly what I was looking for and they worked to meet my budget.

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DealerRater Sep 16, 2017

My experience with this dealership was exceptional! I previously leased a 2014 Cadillac SRX and it was time to turn it in. All of the sales personnel that I dealt with really came together as a team to expedite the leasing of my new 2018 XT5. Not only did they locate the vehicle I wanted, they did it in record time! Randy spent several hours showing me the vehicle and all of the colors it came in and Alex, Larry, Randy, Corey (and several other individuals) were true professionals as they went through my financing documents. Further, Larry spent over an hour ...

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DealerRater Sep 5, 2017

Gary Kelly and Nathan went well beyond there jobs to make sure that everything possible was to our satisfaction . Great people to know. Thank you

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DealerRater Sep 3, 2017

Ed Miester is a true professional, and the team at suburban Cadillac made my experience easy and enjoyable. I was also assisted by Karl on the management team who was an amazing source of help and knowledge. I would highly recommend them both

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DealerRater Aug 25, 2017

I went into the dealership knowing exactly what I wanted and Rich Naszradi made sure I did not leave until I was satisfied. He worked with me the entire day to make sure that I was happy. He was so helpful and polite. I've been to other dealerships and this has by far been the best experience that I've ever had. I would recommend everyone to go there and visit him when its time to buy a new car.

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DealerRater Aug 21, 2017

Larry Broughton is the classiest auto sales person I have had to pleasure to meet. He not only sold my wife and I cars 7 years ago, but when I saw him last week for the first time since then, he remembered the makes of the cars, where I worked, etc. Amazing. A quick explanation of what I was interested sent him right to the computer and found one. About 7 hours later it was in Lansing and two days later, it is in my driveway. Thorough explanation of all of the new innovations in the car ensued and 7 years from now, ...

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DealerRater Aug 21, 2017

I was told to go to Suburban Cadillac by a couple that has gone there more then once!! They told me their salesman was Ed Meister!! He is the nicest guy ever!! I felt as if I ever know him forever!! He was so helpful in everything!! He is a ALL AROUND GREAT PERSON!!!

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DealerRater Aug 7, 2017

A great informational time with Ed Meister. He made the leasing information fast and understandable. A very good experience for us. Friendly and positive . Our new XT 5 has a smooth ride and good gas mileage. We took it to Fort Wayne, Ind for a trial run and felt more than happy with it.. Thanks Ed.

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DealerRater Jul 31, 2017

Randy Hartfill has sold me my last two cars and has been great to work with. I love my new XT5. Everyone at the dealership has always been very helpful, thoughtful, and caring...very easy to work with.

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DealerRater Jul 24, 2017

I have worked with Larry Broughton on the last 3 cars I have leased from Suburban. He has always made it a positive experience and has been extremely helpful in teaching me all the new features of my cars. The service department has always been responsive and courteous. Sam always makes signing the paperwork quick bd easy, while taking care to explain the papers I'm signing.

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DealerRater Jul 2, 2017

Just wanted to thank Terry Walters and Sam for the exceptional customer service I experienced during my recent purchase. I live 100 miles from the dealership with a heavy work schedule and was worried about when I could get there to make the transaction, Terry took care of everything and got me a very good price. Sam was able to find me an excellent rate. The vehicle was delivered to my house! As a customer I couldn't ask for a more seamless, trouble free purchase than the one I received here. Great car Great price Great service Thank you again.

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DealerRater Jun 30, 2017

I brought my 2010 Cadillac to Suburban of Lansing on a Monday to determine why several indicator lights had turned on. The quote provided for repair was potentially more than I wanted to spend, so I asked Gary Kelly if he could provide an appraisal for potential trade-in. He made a fair offer (given the repairs to be completed) by the end of the day. My spouse and I test drove three vehicles the following day, Tuesday. We decided to purchase a newer CTS rather than repair the existing one. We submitted the loan application and other basic documents on Tuesday, ...

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DealerRater Jun 27, 2017

Gary followed through from the initial point of contact to the end of the sale and even further. Both he and Sam made it a good experience and appreciated their help, attention, and customer service.

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DealerRater Jun 26, 2017

I gave this dealership 4 stars... I was very pleased with my salesman Larry. He was very knowledgeable and helpful in helping me to select the right car for me. This is the second Cadillac that I've purchased from this dealership...and will not hesitate to come back again in the future, because they seem to really care about satisfying their customers.

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DealerRater Jun 19, 2017

I walked into Suburban Cadillac looking for a car and not knowing what to expect. From that point, I couldn't have been treated better. I was helped by Jim Lawler, who was the best person I've worked with purchasing a vehicle and will continue to buy other vehicles through him. He went above and beyond what he needed to do to make my experience one of the best I've ever had and I would highly recommend him and the dealership to anybody looking for that perfect car! I was give Top of the line customer service every ...

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DealerRater Jun 19, 2017

They are wonderful! Very helpful and trustworthy. I had them go over a car to deliver to me 2 hours away and they were very thorough. The car arrived spotless and better than they described.

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DealerRater Jun 13, 2017

An outstanding buying experience. The vehicle had every option and color desired. All in all, a great staff going the extra to satisfy customer. The best ever.

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DealerRater Jun 9, 2017

I had a engine light come on , they found the problem, replaced a part, set me up with a car to drive. I also had my car detailed while it was there,GREAT JOB....GREAT SERVICE.......GREAT PEOPLE.

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DealerRater Jun 6, 2017

We will never go to another dealership, our friendship with Ed is very enjoyable. Also, Rod is a pleasure to work with. Thank you very much.

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DealerRater Jun 3, 2017

Most professional salesman I have ever worked with to lease or purchase a car. Every attempt was made to please us and secure a vehicle that meet our needs and price range. We are extremely pleased with our new car and our experience.

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DealerRater May 30, 2017

Edward Mister continues to excell as a great salesman for me and my wife. He sold each of us a new XT5 and gave us exceptional deals. Thanks Ed

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DealerRater May 23, 2017

Although I have limited contact with the service department, I can speak highly of my sales person, Randy Harrfil. He was very helpful , not only with the car purchase, but also with fulfilling the legacy program. He couldn't have been more helpful in making sure that we understood the technology of the new vehicle in a way we could understand--so appreciated.

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DealerRater May 19, 2017

Randy Hartfil was very helpful in going over all the electronic of the car and even set up my phone so I can talk hands free.

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DealerRater May 17, 2017

We recently purchased a used Cadillac. Larry Broughton helped us out and we are very pleased with our purchase. We would happily return for another purchase in the future.

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DealerRater May 13, 2017

ALWAYS a 5 star experience! Classy and professional staff! Whenever I am shopping for a new car I never look any further than Suburban Cadillac of Lansing. I know I am getting the best deal possible and can expect the best service experience that far exceeds any other dealership in the area.

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DealerRater May 12, 2017

I take my car back to Suburban Cadillac of Lansing because of Brian Hankey. Brian always has time to handle my needs and always has a smile on his face and willing to go the extra mile!

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DealerRater May 11, 2017

He is very trustworthy helpful and really work with you to get exactly what you want. I recommend him to all l been knowing and dealing with him for a long time. I rate him a 10.

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DealerRater May 6, 2017

Thanks again Larry Broughton for all your help in getting the deal for me no my wifes mothers day gift. thank you ,you are the best car sales person I have ever worked with in my life time thank you so very much. everyone there are the very best people you all really care about us.

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DealerRater May 4, 2017

I went to look and ended up buying. Gary Kelly was friendly, knowledgeable and forth coming. And no pressure. It was an experience I did not expect.

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DealerRater May 4, 2017

When I went lol for a great deal I went to suburban Cadillac randy was a great help when looking for a great deal thanks

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DealerRater May 4, 2017

My first time purchase was with Larry Broughton of Suburban Cadillac of Lansing and my second time purchase was with Larry Broughton of Suburban Cadillac of Lansing. He was easy to work with even though we had some logistics challenges, he and the finance team helped us through this and made the experience just as good as the first time with them.

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DealerRater Apr 27, 2017

I could not ask for my first time buying a car to go any better than it did at Surburban Cadillac of Lansing. Gary Kelly was a great sales rep and very professional. I am so thankful for everyone that made the process of buying a car happen!! I could not be more happy with my experience!!

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DealerRater Apr 23, 2017

S.A. Roberts Ed Meister has been my Sales Rep for years and he always make sure a customer is satisfied with their purchase wether it's new or used. I was definitely satisfied with my recent purchase and everything that was done to make it happen. Thank you Ed and everyone else who contributed to my great experience at Suburban Cadillac.

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DealerRater Apr 11, 2017

Ed Meister made my dream of owning a Cadillac come true. I told him my wife wanted me to have one for my 55th birthday and he made it happen. No pressure, he let me take one home and when I brought it back the next day he made it happened. He stayed late that day and made sure that I was going home in a Cadillac.

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DealerRater Apr 5, 2017

Àfter my husband survived a horrible accident in our new car, that wàs totalled! Ed Meister, Suburban Cadillac of Lansing researched the market and found us a better car. We are so happy with the choice! Our friendship with Suburban Cadillac is priceless!!!! Thank you!

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DealerRater Apr 4, 2017

We are so happy with our new leased XT5 vehicle. The transaction went so smoothly. Vehicle was ready for delivery when I arrived, paperwork was ready to sign and my Sales & Lease Consultant, Cory White was so great to deal with & helpful in making this purchase a pleasure. I am very impressed with my overall experience at Suburban Cadillac, Lansing Michigan Jim & Janis Baker, Parma Michigan

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DealerRater Mar 26, 2017

I've always dreamed of owning a Cadillac, and Randy Hartfil at Suburban Cadillac made that dream come true! He put me in a brand new XT5, and its beautiful!! Walked me through the buying process so smoothly, and made me feel like we were old friends! Spent extra time with me to make sure I knew all the wonderful amenities my vehicle and Surburban Cadillac offered! Definitely recommend Suburban Cadillac!!

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DealerRater Mar 24, 2017

I contacted Suburban for a quote on a lease on a new Cadillac and was promptly sent a very attractive offer. I checked with a couple other dealerships and decided on Suburban. I worked with Randy Hartfil and was pleasantly surprised since I had tried to buy a Cadillac at that dealership several times before from previous owners. This time was different. Randy was very easy to work with and the process went smoothly with no problems. I highly recommend Suburban.

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DealerRater Mar 13, 2017

My girlfriend and I drove 2 hours to the dealership for a great deal on a used Honda. This was probably the least expensive car Suburban Cadillac had on the lot, but made no difference to Randy our sales person. We received the same excellent level of service as someone purchasing a brand new Cadillac. I have never felt so comfortable at a dealership. Suburban also sent a driver to me the next day to complete paperwork as it was too late in the evening to complete the sale. Suburban will be the first place I look when it's time ...

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DealerRater Mar 7, 2017

My Sales Consultant, Jim Lawler, made the process of purchasing an Escalade so easy. He brought the car to me to test drive. Once I decided I wanted to purchase it, he had a set appointment for me to come in and had everything ready for me when I got there. He also trained me on how to set up and use OnStar, all the numerous features of the vehicle and made sure that the experience was not only easy but fun! Best experience I have ever had at a Dealership.

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DealerRater Mar 5, 2017

Ed was very helpful and friendly. Sam in fiancing was entertaining and very knowledgeable. Both of this gentlemen made buying a car enjoyable. Thank you to them and suburban cadillac.

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DealerRater Mar 2, 2017

I just leased my 2nd vehicle from Cory White at Suburban Cadillac of Lansing. No nonsense, no upselling. He'll take care of you. He got me into an XT5 for less than the other two dealerships that quoted the vehicle.

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DealerRater Mar 1, 2017

Ed Meister has been my salesman 1972. He sold me all my cars except one new car. I know he is looking out for me and I can depend on him to not steer me wrong. I trust him to give me a good deal. Glad he's selling Cadillacs. Matt in Service is always helpful and takes the time to explain any questions I may have about my vehicles.

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DealerRater Feb 24, 2017

We have dealt with Ed for many years - through his sickness and ours - he remains not only a very good salesman, but also a man of integrity.

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DealerRater Feb 24, 2017

My wife and I were very satisfied with our car buying expierience with suburban cadillac, your sales Expert Randy hartfil went way out of his way to make sure we were satisfied and spent a great deal Of time explaining all of settings we should know about in operating our new car, and also that we Should feel comfortable, in contacting him in the future, that he would follow up on any problems We might find in operating settings, it's nice, being both elderly, that someone would take the extra Time to help us. Also the time Sam in ...

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DealerRater Feb 13, 2017

I had the pleasure of purchasing a preowned certified Cadillac from Terry Walters. He was professional from start to finish, no high pressure tactics. I loved his straightforward answers and willingness to take immediate action once I decided I wanted to purchase the vehicle. Top notch delivery process---including introducing us to the service department and giving us a tour. Terry was very patient and knows the vehicles inside and out. Go see Terry!

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DealerRater Feb 12, 2017

This is the second car I have bought here from Suburban Caddilac/Randy Hartfil. Randy is caring and thorough. He responds quickly and makes sure you have a positive experience. I will be back next time.

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DealerRater Jan 23, 2017

Randy, who served me was a nice person. He provided me with perfect service. The reason why I decided get a new car from Suburban Cadillac Lansing is him. Thank you Randy, Hartfil!

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DealerRater Jan 21, 2017

I was in the market for a certified, pre-owned SRX. A friend recommended I meet with Randy Hartfil at Suburban Cadillac. What a pleasure! Randy graciously searched options for me and answered all of my questions. Sam in finance was also wonderful. He was professional and personable. When I finished with Sam, Karl introduced himself to me and congratulated me on my purchase. I have never been treated so well by a dealership. I would highly recommend the team at Suburban Cadillac. I LOVE MY SRX!

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DealerRater Dec 31, 2016

I was looking for a used luxury car in decent shape, and there were not many around. This was the first time ever buying a used car, and I have a lot of choices in the price point. Someone set up the visit for me to see the car, and by luck of the draw, Cory White helped through the process. Cory White was extremely patient through my questions, listened well, and transparent, while working with me on my closing requirements. Will come back again to him when time for another upgrade.

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DealerRater Dec 10, 2016

I drove four hours each way to see a car they had advertised online.....a real risk. But when we got there, it had been faithfully represented online...thank goodness! Up until that point, I dealt with Linda via web. Once we got there, Randy took control of the transaction. He answered all of our questions, was polite, and poised. Supervisor Karl was equally as fabulous and made sure we were at ease with each step of the way. That was it....we were buying this used car...which was beautifully detailed inside and out by a man named George ...

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DealerRater Nov 28, 2016

This is my first Cadillac. Suburban and Randy Hartfil were a pleasure to deal with and went the extra mile to ensure I was satisfied. I would recommend Randy and Suburban if you are in the market for a Cadillac.

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DealerRater Nov 26, 2016

Jim Lawler did an excellent job of providing a number of options in my search for for a new vehicle. As it turned out I opted for a slightly used 2014 XTS. Jim was more helpfull in this purchase than any experienced from other Cadillac Dealers in recent memory. I wholly recommend Jim Lawler and Suburban Cadillac of Lansing to anyone in the market for a new automobile. L. King

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DealerRater Nov 21, 2016

This is my fourth leased vehicle from Suburban Cadillac in Lansing. I highly recommend the dealership for both the sales and service departments. Randy took time to understand my vehicle requirements and found exactly what I was looking for and at a great/competitive lease price. He is friendly, has great product knowledge, and does a wonderful job "delivering" the vehicle and helping with all the set up. Overall, Suburban Cadillac provides a great experience and incredible service.

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DealerRater Nov 12, 2016

Chappman was very easy to work with, friendly and a pro all the way. He helped my wife and I with our first purchase from Suburban Hyundai/Cadillac. We will definitely return to buy our next car!

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DealerRater Nov 5, 2016

Mr. Larry has been the best salesman I have every had. His personality was pleasant and he didn't pressure you into a sale. Excellency

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DealerRater Nov 4, 2016

Larry was an outstanding person to work with. He was organized, knowledgeable, friendly and patient. I would certainly return to him for a future car purchase

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DealerRater Nov 2, 2016

This is my second Cadillac - first purchased at Suburban Cadillac. The facility presented clean, orderly, professional and polite. Staff was respectful, knowledgeable and non-pushy. All of which were appreciated. Jim was understanding of my search and budget. He worked hard to find a car meeting those needs. I would not hesitate to recommend this dealership to anyone looking for a new or used Cadillac.

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DealerRater Nov 1, 2016

T C Walters, Sales; Karl,General Manager & Rod in Service & Sam in Finance are top notch...They each made the experience a pleasure. I've also had wonderful service from the Body Shop in the past year - total pros.

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Shaheen Cadillac 42.65992, -84.54507.